Terms and Conditions

Play Africa Services Terms and Conditions
These terms and conditions create a contract between you and Play Africa (the “Agreement”). Please read the Agreement carefully. To confirm your understanding and acceptance of the Agreement to log in to our service.

A. INTRODUCTION TO OUR SERVICES
This Agreement governs your use of Play Africa’s services (“Services”), through which you can subscribe to media, apps (“Apps”), and other in-app services (“Content”). Our Services are Play Africa music player, Play Africa Music App, and Play Africa News. Our Services are available for your use in your country of residence (“Home Country”). To use our Services, you need compatible hardware, software (latest version recommended and sometimes required) and Internet access (fees may apply according to the network type). Our Services’ performance may be affected by these factors.

B. USING OUR SERVICES

PAYMENTS, TAXES, AND REFUNDS
You can acquire Content on our Services free or for a charge, of which is referred to as a “Transaction.” Each Transaction is an electronic contract between you and Alicia Global Connect Communication LTD for using Play Africa Music streaming service and/or you and the entity providing the Content on our Services. However, if you are a customer of Play Africa and you acquire the App, Play Africa is the brand from Alicia Global Connect Communication LTD as a merchant of record; this means that you acquire the Content from Play Africa Distribution channel, and it is licensed by the App Provider (Alicia Global Connect Communication LTD)

Your Logging to Play Africa will require social media accounts to access our services. When you make your first logging, Play Africa mobile app will continue to log you in at all times without asking for logging details. Play Africa will charge your payment method (such as your Mobile money, credit card, debit card, gift card/code, or other method available in your Home Country) for any paid Transactions, including any applicable taxes. If you per-order Content, you will be charged when the Content is delivered to you (unless you cancel prior to the Content’s availability). In accordance with local law, Play Africa may update information regarding your payment method if provided such information by your financial institution.

All Transactions are final.

Content prices may change at any time.

If technical problems prevent or unreasonably delay delivery of Content, your only remedy is either replacement of the Content or refund of the price paid.

From time to time, Play Africa may refuse a refund request if we find evidence of fraud, refund abuse, or other manipulative behavior that entitles Play Africa to a corresponding counterclaim.

PLAY AFRICA ID
Using our Services and accessing your Content might requires a Play Africa ID. A Play Africa ID is the account you use across Play Africa’s services. Your Play Africa ID is valuable, and you are responsible for maintaining its confidentiality and security. Play Africa is not responsible for any losses arising from the unauthorized use of your Play Africa ID. Please contact Play Africa if you suspect that your Play Africa ID has been compromised.

You must be age 13 or equivalent minimum age in your Home Country, to create a Play Africa ID and use our Services. Play Africa IDs for persons under this age can be created by a parent or legal guardian.

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